Shopify CRO Agency
Hire one team to focus exclusively on design, development and research, building you a custom Revenue Growth system that guarantees 30% uplift within 3 months through weekly split-tests.
Worked with dozens of 7-8 figure e-commerce brands:
Your Website Owes You Money - This Is How We Get It Back For You
We start with data
Before we begin working on improving your brand’s website, we must first understand where it’s going wrong.
We look at quantitative and qualitative sources of data to identify leaks in your funnel and then form a hypothesis on how to improve them.
Create a customised revenue growth roadmap
Fail to plan, plan to fail! We believe scaling from multi 6 to multi 7 figures is a simply a process.
But this looks different for everyone. So we create a specialised revenue growth roadmap focussed on 15 key areas of growth opportunity.
We spot problems
We keep an ongoing list of findings from multiple different sources of data. This allows us to interconnect findings and gain deeper insights on your website behaviour and customers.
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We A/B Test
Testing allows us to take the guesswork out of growth. Our average win rate is 80%. But even in the losses, we see those as losses-avoided and learn from them.
We start with data
Before we begin working on improving your brand’s website, we must first understand where it’s going wrong.
We look at quantitative and qualitative sources of data to identify leaks in your funnel and then form a hypothesis on how to improve them.
We spot problems
We keep an ongoing list of findings from multiple different sources of data. This allows us to interconnect findings and gain deeper insights on your website behaviour and customers.
Create a customised revenue growth roadmap
Fail to plan, plan to fail! We believe scaling from multi 6 to multi 7 figures is a simply a process.
But this looks different for everyone. So we create a specialised revenue growth roadmap focussed on 15 key areas of growth opportunity.
We A/B Test
Testing allows us to take the guesswork out of growth. Our average win rate is 80%. But even in the losses, we see those as losses-avoided and learn from them.
Input your store's stats below and find out exactly how much extra revenue a single test will generate.
Why Step Labs
Our features are designed to empower users by providing them with the resources they need to solve problems effectively and independently.
75% A/B Test win rate
Across all our clients we’re running over 20+ A/B tests a week. We follow proven processes to analyse A/B test wins and losses to make sure we’re gathering learnings from each test to make it count.
Years of experience with Shopify and custom themes
Our team has worked with dozens of eCommerce stores and built lots of Shopify custom themes so we understand Shopify well. We’re always the first to use/test new features to supercharge growth over your competitors
24/7 Communication
We use communication tools your brands theme is already comfortable with such as Slack. We send daily messages to give you updates so you’re always aware of what we’re working on. We aim to reply to messages within a couple of hours.
Customised revenue growth roadmap
Step Labs come in as a growth partner, focussed on scaling your business’ revenue 10x over the next 3 years. We provide and manage the team to handle research, design, and development following a custom revenue growth blueprint for you, being held accountable by weekly deliverables & our split-test results which we guarantee.
Project Management Transparency
We have incredible case studies of folks we partnered with and helped scale their business. They had similar challenges to you, and got out of them with our help.
Selective With Clients
We are not a standard agency. We are a revenue growth partner. Because of this, we put a metric ton of effort into each client we work with.
So, we can’t onboard more than 3 clients per quarter. You will never struggle for communication or transparency with us.
Our Customers Really Love Us, See For Yourself
Had a really positive experience working with Step Labs. They went above and beyond to provide customizations to meet my wishlist, shared great insights on how to improve my site speed, and worked incredibly fast. I really appreciated the team working late nights/early mornings to accommodate my PST timezone from the UK - that meant so much! I liked having a slack channel with them for ease of communication and felt like they have a great grasp on site development/design. would definitely recommend!
Elavi
Step labs have been a pleasure to work with from collaborating with our U/X designer on wireframes to implementing our web build and tech stack that will help create a seamless experience for our members. Nothing has been too hard an ask and their solutions have been creative and without friction whilst helping us understand capabilities behind different approaches. Would recommend 11/10
Roots Allotments
Pleasure working with you on this - thanks to you and all the team on the hard work (and perseverance) that’s gone into it. We’ve felt in good hands since day 1 and everyone I’ve shown the site to has had glowing feedback!
Vagabond Digital
Step Labs was absolutely amazing to work with! Matthew and his team made the process smooth from start to finish, and I couldn't be happier with the result. They completely nailed what I was looking for, and I am already planning on working with them again for the next project. It's a huge relief for me to have finally found a go-to agency that I can really trust and partner with to develop top tier web projects. I was impressed by the attention to detail, the transparency throughout the project, their professional recommendations to improve things, and the extra steps they took to make this website top notch, and their speedy turnaround. They were truly a treat to work with, I highly recommend Step Labs to anyone in need of their services.
Mello Design Co
The only agency that are actually good at what they do!
Minimanimoo
I just have to say that working with you guys was absolutely fantastic! I can honestly say that it was the best experience I’ve ever had working with a developer/agency. Your team made everything crystal-clear, and the entire process was smooth as butter. You truly went above and beyond, explaining everything in detail - which was incredibly helpful. Compared to my past experiences with other agencies, I must say, you guys definitely exceeded my expectations. And kudos to the Loom video! It was super helpful in navigating the changes that were made. Thanks a bunch, and I can’t wait to work with you again!
Obro Labs
I just want to say thank you so much for all your hard work, time and effort, website looks great, very happy with it and excited to start scaling and get the brand out to people now.
It was my first time understanding the building of a website with shopify and I didn’t realise the ins and outs of the platform when we started working together, so appreciate your time for all changes on top (I now know for next time).
I wish you guys all the luck with future projects :)
Intogaia
A massive shoutout to the incredibly talented team for their hard work and dedication in bringing this vision to life. They've been partners every step of the way, ensuring that the new website reflects the true essence of FixFinder and the exceptional solutions we offer to our valued clients.
Fixfinder
I have to say - I am loving these improvements - you guys are doing an amazing job!!!! THANK YOU STEP LABS!!!!
Kineon
From day 1 of our engagement with the Step Labs team, they were committed to bringing our ideas to life within a short period of time.
Their strategy process was comprehensive and multi-faceted; Step Labs facilitated several engaging and valuable workshops with key members of our team to understand our direction of travel and ambitions.
Matt and the Step Labs team are extremely talented and understand all the UX and UI principles to design a high-quality website that looks amazing and flows to ensure the best user experience.
We've been impressed with Step Labs attention to detail and meticulous nature throughout the process. They listened to what we wanted and have suggested ideas and features to push creative boundaries. Working with Step Labs has been a pleasure.
Hullo
Working with Step Labs was a pleasure and the end result has far exceeded my expectation. His work was always completed in good time and to a high standard, and super clear communication along the way. Our site is vastly improved, has had great feedback from visitors and finally does our brand justice. Thanks Matt & team.
Kurogo
At every stage of our project, the Step Labs team delivered.
They worked with us to formulate a clear and precise roadmap for how we were going to fix our Shopify store, which had been causing us problems for a long time. They established a clear timeline which was stuck to all throughout the process. The team constantly kept us in the loop, regularly updating us on their progress.
Matthew and his team worked tirelessly to get our website up to scratch, and in the end were able to give our site a complete overhaul, massively upgrading our interface, improving user experience and drastically decreasing the load time which had been driving so many potential customers away. As a result, our revenue skyrocketed.
Step Labs were an absolute joy to work with, and I would gladly recommend their services to anyone in need of a website upgrade.
Oceanus
From beginning to end Step Labs not only grasped the vision and projection of Checkmates but helped create a product that encapsulated the story behind the brand too.
I wanted to work with a team who listened to our ideas and took them to the next level. Step labs did not disappoint, creating designs that went above and beyond all expectations. Matthew and his team became involved in many different areas within our startup including; UI and UX design, website design, pitch deck formatting and strategy.
All of which was done on deadline to the highest of standards. I couldn’t recommend Matthew and his team at Step Labs enough.
My Checkmates
Working with Step Labs was a very smooth process. Their team helped us to better define our place amogst our competitors with some great workshops.
These not only helped our perception of our website, but also our plans for the future of our brand. Beyond that, when it came to design and development, the team excelled.
They were very thorough throughout the design stage and extraordinarily quick to get development underway and finished.
We now have a beautiful website that not only looks good but is also strong in user experience and conversions.
Freelance
Having worked with Step Labs on several occasions, one thing becomes overwhelmingly clear: they have boundless desire and will to help clients achieve their absolute best, and the results they achieve can truly help a nascent company, startup, or platform in delivering what is needed.
Their work rate is incomparable and you really will be getting a service that will outcompete any potential alternatives.
Whitestar Group
Frequently Asked Questions
Here are some responses to questions you may have about us and the way we work.
To make an effective theme, you need to understand design, development, research, and copywriting. Also you can never be sure of whether the new theme will yield better results (It usually doesn't - that's why you never see Amazon do a full site redesign). And if it does yield better results - you'll never understand why.
You could but it will cost you millions & years/months to build a program in-house as effective as ours.
Yes, we guarantee that you will see a 30% revenue uplift from our split tests in the first 6 months of working together.
As a Revenue Growth Partner, we only take on 3 new clients per quarter
We assess your business’ challenges and customise a revenue growth roadmap, focussed on 15 key areas of growth opportunities.
Stay up to date with our blog
Dive into our informative and engaging blog posts to stay informed on the latest trends in the Webflow & Shopify world as well on actionable tips to make your website work for you.
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Contact us
We're only 1 email, call, message or meeting away. We'd be happy to help with your query. Book in a time on our calendar so we can speak.